VaahanMitra App - Privacy Policy

Effective Date: 15-08-2025

Company: Divye Multitrade Pvt. Ltd.

1. Information We Collect

• Customer Information: Name, phone number, date of birth, vehicle number.
• Vehicle Service Data: Vehicle type, service history, parts replaced, charges, and the mechanic's name.
• Payment Details: UPI or QR code based payment records (no card or bank details stored).
• Personal Dates: Birthdays and anniversaries for reminders and offers.

2. How We Use This Information

• Maintain complete service history.
• Send service reminders (oil change, regular maintenance).
• Generate and share digital bills with QR codes.
• Improve garage-customer relationship by sending birthday/anniversary wishes and offers.
• Provide customer support and improve app experience.

3. Data Sharing

• We do not share your or your customers' data with third parties except:
• When required by law.
• For digital payment integration (only with trusted payment gateways).
• For analytics purposes (anonymous and secure).

4. Data Security

• Encrypted storage.
• Role-based access control.
• Regular security updates.

5. User Rights

• Access or correct your data.
• Request deletion of your account and associated data.

6. Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect data from minors.

7. Policy Updates

We may update this policy. Any changes will be posted in the app and communicated via notification.

8. Contact Us